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Archives for: March 2012

03/19/12

Permalink 12:23:27 pm, by Steve Mosley Email , 259 words   English (US)
Categories: Welcome

How to prevent employee turnover

Do you know how much your company turnover rate is costing you per year? Employee churn costs companies thousands of dollars per year; but we have the solution on how to prevent these expenses from breaking the bank.

Below are the estimated costs associated with employee turnover:
• $800 - Direct cost to separate employee: Exit interview, administrative time, separation pay, unemployment tax Increase.
• $500 - Vacancy cost: Overtime by others, temporary help, minus wages saved due to vacancy.
• $700 - Replacement cost: Administrative time, marketing applicant, entrance cost (interviews, testing, etc).
• $1,000 - Training cost: Manuals, on-the-job training, etc.
• $900 - Performance differential: Ramp up/learning curve, etc.
Total: $3,900 per employee

If you have 200 employees and lose 12 a month, that’s 72% churn per year; that's over half a million dollars lost per year!

So what’s the solution? Exit Interviews performed by Upper Right Leadership.

Conducting exit interviews by someone other than the immediate supervisor is a sure fire way to get honest answers. How honest do you think your terminated employee is going to be if the person doing the exit interview is the reason why they are leaving your company? Most people voluntarily leave a company because they can’t work with their direct supervisors. We are a non-biased third party who knows the right questions to ask, and how to evaluate the results.
Email us today to get more information on how to stop this vicious cycle that is leaking thousands from your company every year. mailto:smosley@upperrightleadership.com

Check out our website for more helpful tips: www.upperrightleadership.com

03/04/12

Permalink 01:38:46 pm, by Steve Mosley Email , 544 words   English (US)
Categories: Welcome

5 Reasons you should use behavior assessments

Anything that can be measured should be, otherwise how do you improve? Behavior assessments are a perfect way to measure a person’s strengths and weaknesses, as well as how to leverage these to the benefit everyone involved. Doing this helps ensure the formation of a mutually beneficial relationship which ultimately improves your bottom line.

Upper Right Leadership has the certification and experience to know which assessment tools to use for your company, what to do with the information, and provide follow-up support if needed.

Still not convinced? Here are 5 reasons you should use behavior assessments:

1. They provide a complete picture of a person’s performance and contribution. Many times your assumptions about a person’s performance are completely wrong. You either have a slight bias in your reasoning based on an experience filter you’re seeing them through in your mind, or you are too busy to really know what exactly they do on a day-to-day basis. We have assessments that give a better, more well-rounded view of an employee’s performance based on feedback from all key people they have relationships with.

2. They help gauge emotional intelligence, a key predictor of success and satisfaction in life. If an employee isn’t sure how to manage both the social and emotional demands life places on them, they won’t be able to give 100% to your organization. Their failure to adapt both socially and emotionally to the surroundings in their workplace tends to be the leading cause of career derailment.

3. They help you assess the underlying sources of behaviors. If you can find out the ‘why’ behind the ‘what’, then you are one step ahead of the game in terms of development and training of new or existing employees. This also helps you see the ‘dark side’ of a person when they’re under extreme stress and pressure. These things are great to know before they actually occur and it’s too late.

4. They show you which environments are best for each employee. When you know a person’s core values and goals, you’re better able to put them in a position to succeed by helping to ensure they’re doing not only what they’re good at, but what they love and where they love to do it. Many times employees don’t even really know what they want to do with their lives, they just know they have bills to pay, and you’re hiring. That situation doesn’t benefit anyone. This can be a learning experience for everyone, and makes sure you have the right people in the right positions.

5. They show you areas of conflict and how employees prefer to deal with them. Problem-solving skills are vital in any business, however the ways a person goes about solving key problems isn’t always a cookie cutter process, and many times you can be caught off guard by a person’s behavior in the heat of the moment. You can prevent bad surprises by assessing and utilizing the diversity of your team’s skills and instincts.

Allow Upper Right Leadership to help you pick the right assessments for your business purposes, analyze the results, and make follow-up decisions to benefit your organization and the people in it.

www.upperrightleadership.com



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